FAQs
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My ACCOUNTS
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ORDERING
- Can I place an order to a different address?
- Can I place an order over the phone?
- Can I make changes to my basket?
- How do I place an order?
- The item I ordered is out of stock. Why is it on the website?
- What is the status of my order?
- Where is my order?
- How do I make changes / cancel my order?
- What do I do if I have ordered the wrong item?
- I have received a faulty or damaged item. What should I do?
- I have received the wrong item or an item is missing from my order. What should I do?
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PAYMENT AND DISCOUNTS
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DELIVERY
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RETURNS AND REFUNDS
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WEBSITE
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PRODUCT ADVICE